Introducing Quality Management Systems in Municipalities of Georgia


PMCG is continuing to actively work with the cities of Kutaisi, Batumi and Akhaltsikhe.

More specifically, PMCG is supporting Batumi and Akhaltsikhe municipalities to establish and implement Quality Management Systems (QMS) based on ISO 9001:2015 standard requirements, while also helping Kutaisi to improve its current systems and standards.

In April 2016, GGI’s partner, Kutaisi City Municipality, was awarded with a certificate for implementing a Quality Management System based on the ISO 9001:2015 standard requirements, thus setting an excellent precedent for other local municipalities in Georgia to follow in meeting international standards.

As a result, effective implementation of quality management systems has become one of the priorities for the local governments of Georgia. To this end, by the order of each city’s mayor, a special working group was created to develop an Action Plan to establish a Quality Management System (QMS) and implement QMS to meet ISO 9001:2015 standard requirements.

With this in mind, PMCG has supported Kutaisi municipality to improve its QMS based on ISO 9001:2015 standard requirements.

Currently, PMCG is working on separate Action Plans for Batumi and Akhaltsikhe municipalities to establish and implement QMS based on ISO 9001:2015 Standard Requirements, that will include timelines, detailed outputs, budget and indicators to measure the quality management of each municipality.

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