Optimization of Enterprise Georgia’s Business Processes
Client: Mendez England & Associates
Origin of Funding: USAID
The main objective of this project is to enhance the capacity of Enterprise Georgia, which is a legal entity of public law, operating under the Ministry of Economy and Sustainable Development of Georgia. It plays a critical role in executing the GoG’s objectives and policies in promoting entrepreneurship and exports, and in the encouragement of foreign direct investments (FDI) to boost economic development.
PMCG, as part of a consortium led by Mendez England & Associates (ME&A) under the USAID Georgia Human and Institutional Capacity Development (HICD) 2020 Activity, will undertake the following activities.
Enhance the operating procedures of Enterprise Georgia by:
Identifying existing and new processes;
Identifying and prioritizing Enterprise Georgia’s business processes;
Formulating goals as well as strategy and periodic action plans of Enterprise Georgia’s departments and determining target indicators for each program;
Documenting its core management and business support processes;
Optimizing and streamlining/enhancing the selected processes to ensure that the processes flow effectively and support the strategy’s implementation;
Creating an operating manual consolidating the existing process documentation and corporate policies; and
Conducting training for relevant managers and staff in reconfigured business processes, as well as their responsibilities and functions.
Deliver virtual consultancy to the Export Department managers and staff on effective mechanisms to support the private sector by:
Reviewing Enterprise Georgia’s export support measures and contemplated initiatives;
Developing overall objectives for the Export Department;
Accomplishing segmentation of Georgian companies;
Outlining its different service offers;
Sharing first-hand experience of international best practices and offering help in exploring/developing tools and mechanisms, relevant to the Georgian context, to assist the private sector;
Developing and finalizing its new export promotion services & offers;
Identifying the resources required for the implementation of new services;
Providing training/coaching sessions for relevant managers and staff of the agency on private sector support tools and mechanisms; and
Developing a recommendation paper on the effective enforcement of export support tools.
Deliver virtual consultancy to the Investment Department managers and staff about FDI attraction mechanisms and tools by:
Studying FDI-attraction-related reports and documents;
Conducting trainings/workshops for Enterprise Georgia's Investment Department on FDI attraction mechanisms and tools;
Sharing best practices and activities based on the best-case models applied by the top international investment promotion agencies that are relevant to the Georgian context; and
Developing a recommendation paper on FDI attraction mechanisms and tools.
On February 26, under the USAID-funded Good Governance Initiative (GGI) in Georgia, we, as a subcontractor to Tetra Tech ARD, introduced our initiated monitoring and evaluation tool to members of the Healthcare and Social Issues Committee of the Parliament of Georgia, enabling them to carry out comprehensive quality monitoring and evaluation of the State Program on Universal Healthcare on an unprecedented scale.
PMCG is implementing an EU-funded project in consortium with ICE – International Consulting Expertise entitled “Improving quality of Prosecution and Criminal Investigation." The project aims to assist in advancing the reforms of the Prosecutor’s Office and the Ministry of Internal Affairs (MIA) of Georgia in line with international standards and commitments. In the course of the project, we have helped to deepen the knowledge and skills of employees of the Analytical Unit of the Prosecutor’s Office of Georgia in their daily integral work on analytical data processing and improving published information to prepare materials and reports in a dynamic and interactive manner, using modern tools and methodologies.
With the purpose of enhancing good governance and sustainable development in the municipalities of Georgia, on February 1-5, together with the National Association of Local Authorities of Georgia (NALAG), we conducted an online training course for 168 representatives from all municipalities of Georgia, in order to introduce the concept of the Performance Monitoring and Evaluation System (PMES) as well as the application of the corresponding informational platform software, ensuring better measurement of the municipalities’ effectiveness, under the EU-funded project entitled “Networking for Efficiency and Development (N4ED).”
We recently started a new project, the goal of which is to advance e-work market development in Georgia by assessing the e-work market demand among enterprises from the five biggest cities of Georgia, and helping to match this demand with the rural labor force of the selected municipalities under the EU-funded program “Improving Rural Development in Georgia (IRDG),” which is being implemented by UNDP.
The International Consortium on Governmental Financial Management (ICGFM), a leading global public financial management (PFM) organization uniting government entities, institutions, professional associations, university departments and high-level financial management professionals devoted to improving financial management, has organized a virtual training symposium entitled “Managing Through Crisis: COVID-19 and Governance,” which will take place on February 9-10. As part of the symposium, Mr. Aleksi Aleksishvili, CEO and Chairman at PMCG, will moderate the panel entitled “Budgeting in Uncertain Times,” which will bring together panelists from North America, Africa, the Caucasus, and the Balkans.
In 2020, the COVID-19 pandemic heavily disrupted the world, causing both a global health emergency and a global economic crisis. While almost every country and every sector have been affected, economies reliant on the service sector, and especially the tourism industry, such as Georgia, have suffered notably. Indeed, measures taken to contain the spread of the virus have had an especially negative impact on the economy. Preliminary estimates suggest a decline in Georgia’s real GDP in 2020 of 6.1%, the sharpest drop since 1994.In this issue, we provide forecasts for the performance of the Georgian economy for 2021, namely regarding its real GDP growth rate, sector-specific growth rates, and employment.
According to a survey of Georgian economists, the economic climate in the country for the first quarter of 2021 has been and will continue to be worse than the last quarter of 2020. Their assessment of the current situation was also significantly worse than the corresponding quarter of the previous year. The economists’ predictions for Georgia’s economic situation for the next six months were also negative. Specifically, their expectations for this period remain similarly bleak to those stated in the final quarter of 2020, and were considerably more pessimistic than the forecasts they made at the same time last year.
The number of international travelers declined by 94.5% in January compared to the same period of 2020, while the number of international visitors fell by 93.6% and the number of international tourists fell by 91.9%;
In January 2021, the year over year Hotel Price Index decreased by 33.8% in Adjara and by 28.5% in Samtskhe-Javakheti;
The number of ski-lift users in Georgia grew significantly, by an annual average rate of 21%, from the 2014-2015 season up to and including the 2018-2019 season. However, compared to the 2018-19 season, the number of ski-lift users dropped by 20% during the 2019-2020 season, due to the looming COVID-19 pandemic which effectively brought the season to an early finish. Thereafter, the 2020-2021 season has been cancelled outright due to the ongoing epidemiological crisis;
Sales per skiing day demonstrated significant growth from the 2014-2015 winter season up to and including the 2018-2019 winter season, growing by 33% annually on average in this period. It even registered modest growth (4%) in the 2019-2020 season.
In Georgia, the average cost of a room in a 3-star hotel was 118 GEL per night in January 2021, while the average cost of a room in a 4-star hotel in Georgia was 188 GEL per night and the average cost of a room in a guesthouse was 72 GEL per night.
In this issue, we overview trends in Ukraine’s labor market indicators through the past decade and compare the dynamics of unemployment rates of Eastern Partnership countries over the same period. In addition, we analyze the effects of COVID-19 on the key labor market indicators, as well as on average wages and number of vacancies posted in 2020.