Team Leader – IT-enabled Services (ITES) Strategy & Implementation

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Activity Area: Establishment and operationalization of a new institutional hub and free-zone–related ecosystem for IT-enabled services.

Global Objective
Provide strategic leadership in setting up and guiding a new institution designed to function as a competitive investment and free-zone–style hub for IT-enabled services. Ensure the agency is internationally recognized, attracts global and local investors, creates high-quality jobs, and strengthens the country’s digital economy.

Specific Objectives of the Assignment

  • Strategy Development: Lead the design of a 5-Year Strategy for the institution, covering governance, mandate, incentive framework, infrastructure, workforce alignment, investment attraction, and marketing/communications.
  • Implementation Support: Oversee operationalization of services aligned with international free zones/tech parks, and support delivery of KPIs such as resident attraction, job creation, export growth, and compliance.
  • Stakeholder Engagement: Coordinate with government bodies, private sector, international partners, and investors to ensure alignment with global best practices in free-zone and agency management.
  • Capacity Building: Mentor staff and transfer knowledge to ensure sustainability of the institution beyond the project lifecycle.

Qualifications and Skills

  • Master’s degree in economics, business administration, public policy, or a related discipline from a recognized international institution.
  • Excellent leadership, facilitation, and communication skills, with proven ability to manage diverse expert teams.
  • Strong analytical and writing skills, with ability to synthesize complex institutional, legal, and market issues into actionable strategies.
  • Fluency in English (written and spoken).

Professional Experience

  • 15+ years of experience with investment promotion agencies, free zones, or technology parks, ideally involving both strategy design and operational management.
  • Proven track record in strategy development covering governance, incentives, workforce development, and international positioning of investment destinations.
  • Experience engaging with international investors, governments, and development partners (e.g., World Bank, IFC, EU, or similar institutions).
  • Demonstrated success in delivering measurable results against KPIs such as resident attraction, exports, job creation, and compliance standards.
  • Experience in organizing or overseeing international investment events, trade missions, or promotional campaigns.

Duration & Location

  • Duration: 24 months.
  • Tentative start: Q4 2025.
  • Location: Hybrid – in-country missions and remote support.

How to Apply

If you are interested, please submit your CV in English (highlighting relevant expertise and achievements) to [email protected] by September 18.

Only shortlisted candidates will be contacted.

The processing of personal data will be carried out by PMCG, which operates by international data protection standards. The purpose of the processing of personal data is to determine the candidate`s compliance with the requirements of the existing/future vacancy to make an employment decision and be kept for a period not exceeding 10 years. The candidate is entitled to receive information about the processed personal data about him/her, which he/she provided to the PMCG, and to request correction and updating of the information; Add, block, delete, and/or destroy; For this, please contact us by e-mail: [email protected].