Consultancy to Improve the Performance of Georgian National Communications Commission

Project Description:

PMCG has been contracted to assist the Georgian National Communications Commission (GNCC) in the process of its reorganization. The main objective of the project is to bring the GNCC’s organizational structure in line with the current circumstances, with internal and external factors as well as with the requirements of stakeholders.

The project activities cover five main directions:

1. Organizational Assessment

PMCG’s organizational development consultants will assess the current organizational structure of GNCC using cabinet research, in-depth interviews and focus groups and will analyze whether the latter meets the requirements of implementing the functions and powers defined by legislation in an effective, time-bound and cost-efficient way. At the same time, PMCG’s legal consultant will study the regulations of some of the commission’s departments and other legislative acts and evaluate their compliance and compatibility with the statutory mandate. In addition, PMCG’s HR team will conduct job analysis in order to define whether the current staff is capable of effectively carrying out the organization’s objectives. If instances of any non-compliance with the qualification requirements are found, special recommendations will be developed.

2. Developing Organizational Structure

PMCG experts on HR management and organizational development will closely cooperate in order to evaluate the GNCC’s readiness for organizational changes and develop recommendations for further improvement of organizational structure and the regulatory framework. PMCG will develop the optimal organizational structure based on the results of job analysis; analyses of the regulations of the structural units of the commission; and review of the best practices of similar organizations.
Moreover, PMCG will offer the GNCC’s management the Business Solutions Package (BSP) based on the agreed organizational structure and assist the commission through the whole process of institutional transformation.

3. Developing Job Descriptions

PMCG’s HR team will arrange a number of focus groups and in-depth interviews in order to conduct thorough job analyses and develop the package of job descriptions corresponding to the agreed organizational structure.

4. Human Resource Management Policy

PMCG will provide consulting on recruiting process and also methodological support in refining the employee recruitment system so as to comply with the qualification requirements identified in the process of job analyses and the labor relations regulatory framework including labor reimbursement (compensation, benefits) policies which will also be taken into account while renewing the employee selection and recruiting system.
Based on the organizational assessment and organizational structure analyses, PMCG consultants will design and develop a human resource management (HRM) system and provide GNCC with policy advice about using HR resources effectively in order to achieve the commission’s mission and objectives.

5. Developing Key Performance Indicators

PMCG will assist the GNCC in the process of defining Key Performance Indicators (KPI) –quantifiable, specific measures of an organization’s performance. KPI is the essential element of Performance Monitoring and Evaluation System (PMES) which conducts a vital role in the process of transformation and improvement of the internal control system.

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